Why CCS?

Todd Fowler - VP of Sales; Barry Clements - President; Chris Amaro - VP of Information Technology

It’s not always cost-efficient to assemble and maintain an in-house support team for your data and voice telecommunications end users. In fact, it can be a downright hassle. Is there a company out there that can lift the burden and expense associated with supporting such a nationwide clientele?

Yes. There is. At CCS, we provide your customer base on-demand service and support wherever and whenever the need arises. Better yet, we do it in a more timely and cost-efficient manner than could be achieved with the establishment of an internal fleet of field technicians.

So why ask why? Once you get to know us, the only question will be “Why not?”

Why not partner with a company whose mission statement clearly defines their commitment to customer satisfaction? Why not save money and resources while ensuring the end user is receiving the highest quality care and attention to detail?

These are just a few reasons why CCS is the best choice for all your data and voice telecommunications needs.

Expertise: You Benefit From Seasoned Industry Veterans

With more than 20 years of experience in the telecom industry, CCS has built an undeniable presence as the choice for service and support excellence in a variety of areas, including hardware installation, maintenance, networking, software installation and support, and VoIP installation and support, in addition to general telecom and data services. Our executive management team boasts a combined 86 years of direct experience in the telecom industry. In fact, our executive management team is highly experiences in all facets of the business, from product management to sales as well as a deep insight and working knowledge-base in enterprise integration technologies – a critical component in the architecture and development of CCS’s foolproof operating platform that has established our foothold in the industry.

Reputation: You Can Rely On Us

Quality. Reliability. Confidence. These are just a few of the traits we bring into our engagement with you and your end users. At CCS, we understand the importance of reliable communication, and we’ve built our reputation of offering superior support on the premise of ensuring all your data and voice issues are fully resolved to your complete satisfaction. We stand behind this commitment by securing the most seasoned, top-notch field service technicians throughout the industry who are standing by to answer your call.

Client-Centric Relationships: We’re Focused on You

You have gone to great lengths to win your customer’s business. Now you can choose to enlist CCS to fully service and fulfill all customer demand. We are a partner you can trust, a partner you can rely on to ensure a successful venture each and every time we are on the job. Working together, we will define the parameters of superior service and support standards and then work diligently everyday to not only meet but exceed those objectives.

National Presence: You Have Support Coverage Nationwide

CCS has developed a nationwide footprint of technical resources capable of integrating networks, trouble isolation and most telecommunications requests outside the central office. CCS services a broad geographic region including all 50 states, Canada and Puerto Rico. With more than 4,600 field service technicians on our roster, we give you the peace of mind that we answer the call, wherever and whenever you need us, with a dedication to 100% client satisfaction.

Extensive Repertoire of Service Offerings: You CAN Have It All

If you could find everything you needed – specialized technical support, complete fulfillment services, a host of other professional offerings, nationwide coverage and unmatched quality and customer retention efforts – why would you go anywhere else? At CCS, we understand your struggles in effectively and efficiently supporting each and every one of your customers’ service and technical requirements. That’s where we come in. Because of our extensive and well-rounded portfolio of support initiatives, we step in with the perfect solution – a one-stop-shop managed services support program that provides quick response and full support at a fraction of the cost. That’s right – you CAN have it all.