Technical Support Services
CCS's services include:
International Field Services for Voice & Data
- Complete T1 Installation & Support
- VoIP & IP Services
- DSL Installation & Support
- CPE Installation
- Inside Wire Services
- PC Help Desk Support
- Site Prep, Survey Services & Planning
Warehousing Fulfillment & Logistics
- CPE Logistics
- Reverse Fulfillment
- Truck-Level Stockage
Professional Services
- Structured Cabling
- Network Planning
- Project Management
- Multi-Site Location Management
The mission of CCS is to provide premier support and service to corporations requiring field support staff.
Our focus is two-fold: We want to assist you protect your customer base by improving service response while simultaneously increasing revenue. We like to think of this as our win-win guarantee.
CCS brings more to the table than a promise – we also bring a rock-solid reputation and proven menu of service and support options that sets us apart in the voice and data telecommunications industry. We offer a host of specialized technical and professional services to address all your clients’ needs along with the capacity to handle any and all engagements across the country. Take a closer look and you’ll see for yourself The CCS Difference.
CCS provides these extensive service and support offerings to you and your client base in a wide range of applications and segments, including:
- IP and Telecom Service Providers
CCS offers service providers the utilization of our qualified field service technicians as part of their organizational unit and the ability to leverage our extensive automation capabilities.
- Competitive Local Exchange Carriers
CCS provides end user support and real-time feedback while reducing cost and competitive exposure as an extension of many CLEC organizations.
- Multi-Location Corporations
CCS provides voice and data support to companies of all shapes and sizes, ranging from five to 500 locations.
CCS provides maintenance contracts and hourly support services for a host of large corporations.
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